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Scam: #1451

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Business

  • Posted By: Anonymous
  • Submitted: 10/09/2010
  • Severity: 10
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Sundance Vacations - Spirit Incentives

Promotional Cruise

Wilkes-Barre, Pennsylvania

Sundance Vacations is a FRAUD. I also got suckered into going down to pick up the free cruise I had been given as a "gift." Now, the customer service agent was correct in that they never use the word "won". It’s just a matter of wording to keep their scams on the border-line of legal. And I understood that I had to sit through an hour of a sales pitch. which I was fine with. What I was not fine with were the LIES that they had told me in advance about this free cruise.

LIE #1: I could go on the cruise at ANYTIME during the year. I was told repeatly by the woman on the phone about how I could basically go whenever dates I wanted to, anytime during the next year. Well, that is a lie. When I received my vacation voucher, I looked at the fine print on the back page. You CANNOT use this cruise during the months of June, July, August, or any week of which there is a holiday.

LIE #2: If I didn't use the cruise, I could do with it whatever I wished. I could give it as a gift or sell it. The fact is, you CANNOT. It clearly states that the name of the trip is non-transferable and cannot be sold.

LIE #3: I was told airfare was included and that I could fly from my local airport..which is a major international airport. That isn't true. They tell you where to fly out of. For example, they mentioned Newark, New Jersey as a possibility. Plus, the fine print says it only includes "base" airfare. I'm not even sure what the fine print is on base airfare

LIE #4: I was told I would simply have to pay minor taxes on a trip which values at about 1, 200 dollars. Well, the taxes start at 225 dollars per person (35 percent tax???????) Plus, there is all kind of registration and booking fees on top of that.

LIE #5: I was specifically told on the phone I would even receive free gift cards to Applebee’s, Red Lobster, and Olive Garden if I came to the 5pm presentation. When I inquired about them, the girl gave me a funny look and told me that "they didn't give them out anymore because people don't use them." What??? I was told only the DAY BEFORE I would be getting them. So, they gave me this piece of paper and said to go eat somewhere (anywhere), attach the receipt to the paper, send a self addressed stamped envelope, and I could get up to 15 dollars for my meal. I'm not holding my breath.

Bottom line, this company is a fraud. They told me out and out lies about the cruise just to get me in. They are very shrewd. They have people designed to search these very blogs just to tell you how wonderful they are. There is an old saying. "Me thinks thou protests too much." If someone has to over and over again tell you about all the awards they won and how great they are...makes you wonder why...doesn't it?????

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