Tiny Details

Site offers payment for making products at home which you then send back to them for payment. You must put down a $55.00 deposit for a "kit" which they send to you. After completion you are supposed to receive payment for the completed products, postage and reimbursement of your kit deposit. I waited 3 weeks after my credit card was billed for the kit deposit until contacting the company because I hadn't received the kit. It was supposed to be shipped in 1 - 5 days. They claimed shipment was delayed because of printer problems and it was supposed to be going out "tomorrow". I wanted to cancel because of the long shipping delay and was told if I canceled I would only receive half of my deposit because this was their "service charge." I told them that this was illegal and I was going to dispute this payment with my credit card company. Her answer was, "Well, then you and I have nothing more to say to each other," and hung up on me. Does this sound like a legitimate company to you?

My dispute is in the resolution stage and I will not know the outcome for 45 days. "Buyer Beware!"