We Rent All

We were referred to collections, but we never made any purchase from this company We're not sure why this happened. On Friday of June 4, 2018 is when we were notified by mail.
But the mail envelope was addressed to a relative, eventhough it came to our business address.
Again. not sure why this took place.
Yes, we did call them several times, left messages, but have received no email or other response.
Still wondering why, where, who, what, all the typical questions.