Post A Scam
Scam: #2821

Scam Alert

Business

  • Posted By: Anonymous
  • Submitted: 05/03/2011
  • Severity: 8
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ACE INA INSURANCE and Sears Financial

Scammed for Insurance policy sold over phone

Toronto, ON , M5J 2V5

Beware of this sears and ace ina insurance.. I got a call from them in January when they tricked me into getting a free trail for month for their policy. They promised me to send the information via email. After waiting for 10 days and still nothing in my email, I decided to call the sears customer care. I was afraid that I might be registered to the policy that I didn't know how to cancel (since I never received the information package that had the information to cancel my trial). I was referred to no. of some insurance company by sears cc. The representative on this insurance company claimed that I was not enrolled into any policy and I don't need to worry about anything. And know what 2 months later I got a sears credit card statement with a charge of $35 for the policy that I believed I was not enrolled into. And they had already charged me twice. By the time they sent me out the statement for the last month, the next month's payment was due the statement for which i am supposed to receive next month. Called them back to resolve this issue and they make me feel like I am lying and want to omit my payments. I told them I don't want to pay for a policy I didn't even know I was enrolled in but they don't listen. They can just call you to sell the policy but never call back to confirm that your policy has been started. What a poor customer service and a way to rip-off customers. I told them to cancel my policy right away and called the sears cc to cancel my card. Too bad I have to pay for 2 months of policy (approximately $67) for no reason because I don't want to spoil my credit history. But this is not impressive and very poor service. Now whenever I am offered a mastercard or pc credit card at superstore, I always say no because now I know these cards are nothing but way to scam people. I am always careful about these scamming people but still got scammed. Disappointed!
PS: I am from Canada

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