aT&T
Miss Repersented there self as Comcast
West Palm Beach, Florida, 33409
I Just moved to Florida from New Jersey .
Well this is what they do, They get there business from the Florida power & Light Company AND MANY OTHER COMPANIES I'M SURE . WHAT'S WRONG WITH THIS IS THAT THEY ARE NOT HONEST ABOUT WHO YOU ARE SPEAKING WITH When you first get power service THEN AFTER COMPLETING THE ORDER THEY ASK YOU IF YOU NEED CABLE PHONE YOU SAY YES AND THEY PICK A COMPANY AND TRANSFER YOU, Then they don"t tell you what company they are.
I told the guy are you Comcast TV he said yes . Then he gives me an acct # and phone numbers to call for questions and repairs . I couldn't remember if he said the combo was $79.00 a month so called right back and discover the number belongs to direct -TV , I told them that I WAS GIVEN THAT # GAVE THEM THE ACCT# THEY HAD NO SUCH ACCT, SO I CALL , THE LIGHT COMPANY THAT FORWARD ME TO THEM ,AND THEY DIDN'T KNOW WHO THEY TRANSFER ME TO I CALL ALL THE COMPANIES NO ONE HAD MY INFO. SO THERE I AM WITH NO SERVICE SO I HAVE TO CONTACT COMCAST -TV AND ORDER SERVICE MY SELF BECAUSE THEY DIDN'T WHO ODER SERVICE WITH, I TOLD THEM THE PERSON SAID HE WORKED FOR THEM MEAN WHILE WEEK LATER I RECEIVE AT&T PRODUCTS I QUICKLY RETURN TO SENDER LETTING THEM KNOW I DIDN'T ORDER SERVICE WITH THEM THEN A TECH COMES TO CONNECT SERVICE I SENT HIM AWAY, THEY KEEP BILLING ME FOR SERVICE I DO NOT HAVE.
1. THEY LIE ABOUT WHO THEY ARE 2. I'M SURE LOTS OF COMPANIES PAY COMPANIES TO PASS CUSTOMERS TO THEM BUT THEY NEED TO KNOW THEY LIE TO CUSTOMERS TO GET THAT ACCT AND GIVE BAD CONTACT # SO YOU CAN NOT CANCEL THE BOGUS ORDER YOU PLACE THINKING IT WAS AN OTHER CARRIER , COMPANY 3. PEOPLE NEED TO KNOW WHEN RELOCATING FROM OUT OF STATE DO NOT ALLOW AN OTHER COMPANY TO TRANSFER YOU TO RECEIVE OTHER SERVICES. AT FIRST I THOUGHT HOW NICE OF THEM JUST GET IT DONE ALL AT ONCE BUT NO, IF YOU DON'T LOOK UP THE PHONE # YOURSELF AND SURE WHAT COMPANY YOU ARE TALKING SAVE YOUR SELF, EVERYONE IS MAKING OF YOU WHILE YOU ARE BEING CHARGED FOR SOMETHING YOU ARE NOT RECEIVING NOW I WILL HAVE TO TAKE TIME OUT TO TAKE THEM TO COURT TO RELEASED FROM AN AGREEMENT I HAD NO IDEA I WAS MAKING BECAUSE THEY WILL SAY THEY WHAT EVER COMPANY YOU ARE INTERESTED IN.